



Money & Kush Hoodie Dress
We are proud to present the continuation of the Hen**ssy & Kush collection!
Shipping Policy β UG ORIGINAL
π Last Updated: February 20, 2025
At UG ORIGINAL, we are committed to shipping your orders quickly and efficiently.
1. Order Processing & Shipping
- All orders are processed within 24 hours and shipped within a maximum of 48 hours after payment.
- Delivery times vary depending on the destination and carrier:
- Standard shipping: 7 to 45 business days, depending on your location.
- Delivery times may be affected by local postal services and peak periods.
- If you have any special delivery instructions, please specify them when placing your order.
2. Returns & Refunds
π Returning a Product:
- Items must be in their original condition, unworn, and unwashed.
- Return shipping costs are the customerβs responsibility and are non-refundable.
- If a refund is approved, the return shipping cost will be deducted from the refunded amount.
- The processing time for returns may vary depending on the location and carrier.
3. Shipping Security
π Orders over $100: We recommend using a tracked shipping service or purchasing shipping insurance. UG ORIGINAL is not responsible for lost or damaged items during transit.
π© Need help? Contact us at maxungf@outlook.com.
π Thank you for being part of the UG ORIGINAL community!
Return and Refund Policy β UG ORIGINAL
π Last Updated: February 20, 2025
1. Returns
You have 30 days from the date of receiving your order to initiate a return. If this period has expired, unfortunately, we cannot offer a refund or exchange.
π Return Conditions:
- The item must be new, unused, and in its original packaging.
- All return and reshipping costs are the customer's responsibility, except in the case of a manufacturing defect.
- To initiate a return, contact us at maxungf@outlook.com.
2. Refunds
Once your return is received and inspected, we will send you an email to confirm receipt and whether your refund has been approved or declined.
β If approved: The refund will be processed and automatically credited to your original payment method within a few days.
3. Delayed or Missing Refunds
If your refund is delayed:
1οΈβ£ Check your bank account.
2οΈβ£ Contact your credit card issuer (it may take a few days for the refund to be posted).
3οΈβ£ Contact your bank (processing times may vary).
If, after these steps, you still havenβt received your refund, please contact us at maxungf@outlook.com.
4. Sale Items
β οΈ Sale or discounted items are non-refundable. Only regular-priced items can be returned.
5. Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, contact us at maxungf@outlook.com.
π© Need help? Reach out to us!