All orders will be processed the next business day. We try to ship 48 hours maximum after the reception of the payment. If you have any special instruction for your delivery, please, don't forget to write it down when you checkout, and we will try our best to accomodate you. We ship from Canada and depending where you are ordering from and the type of shipping you chose, the current delay are 7-45 days in general. Please note that we cannot take responsability for the increased delays, since the COVID19 pandemic is slowing the international shipping in most countries.
To return your product, you should mail your product to: 354 Avenue Saint-Agnes, Donnaconna QC G3M 2W3, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.