Shipping
Shipping Policy β UG ORIGINAL
π Last Updated: February 20, 2025
At UG ORIGINAL, we are committed to shipping your orders quickly and efficiently.
1. Order Processing & Shipping
- All orders are processed within 24 hours and shipped within a maximum of 48 hours after payment.
- Delivery times vary depending on the destination and carrier:
- Standard shipping: 7 to 45 business days, depending on your location.
- Delivery times may be affected by local postal services and peak periods.
- If you have any special delivery instructions, please specify them when placing your order.
2. Returns & Refunds
π Returning a Product:
- Items must be in their original condition, unworn, and unwashed.
- Return shipping costs are the customerβs responsibility and are non-refundable.
- If a refund is approved, the return shipping cost will be deducted from the refunded amount.
- The processing time for returns may vary depending on the location and carrier.
3. Shipping Security
π Orders over $100: We recommend using a tracked shipping service or purchasing shipping insurance. UG ORIGINAL is not responsible for lost or damaged items during transit.
π© Need help? Contact us at maxungf@outlook.com.
π Thank you for being part of the UG ORIGINAL community!